When planning a new construction or remodeling project, it is vital that the clients’ technology needs are considered and designed early to avoid compromises, change orders, and project delays.
A qualified home technology integrator should be a trusted design team member for early technology consultation and design. Only a small percentage of home technology integrators provide design & engineering documentation. An even smaller percentage offer a technology consultation phase of service. As a service to architects, interior designers, builders and end users, the Home Technology Association has created a NEW professional designation to identify design-centric home technology integrators.
The Home Technology Association’s HTA Design Partner program was created to recognize the home technology professionals that not only offer technology consultation and design, but they also collaborate with your design and build team to ensure that the technology is integrated into the home in the best way possible.
This program is only available to technology integrators that meet the stringent HTA Certification guidelines, as defined here. HTA Design Partner designated firms adhere to a set of guidelines, listed below, that serve as the basis for successful design collaboration and coordination with architects, builders, and interior designers. The guidelines were created with the input of architects, interior designers, general contractors, and design-centric home technology integration firms.
The HTA Design Partner designation makes it much easier for design and build professionals to find a trusted home technology pro that appreciates the nuance of beautiful design, communicates well, is a team player, and is committed to providing excellent ongoing customer support. Architects, interior designers, and general contractors that handle their clients’ technology needs proactively can opt into the corresponding HTA Technology Partner program, described here.
The HTA Design Partner integrator must offer and be able to provide the following design and engineering documentation to the design and build team:
The HTA recommends using a document sharing platform to allow all affected parties to access the most up to date set of plans (Dropbox, Google Drive, OneDrive, etc.). Notify all parties when an update is made.
HTA Design Partners only commence work with a signed contract that clearly defines payment terms and what products and services they are providing.
HTA Design Partners will notify the architect, builder, and interior designer who the various project team staff are in their firm, and who to reach out to for what types of specific project information. This will be communicated in writing and shared with all necessary staff of the architect, interior designer, and builder.
HTA Design Partners commit to respond to any request for information (RFI) within 24 hours on business days. If the RFI includes a request that necessitates reaching out to others that may require more than a 24-hour turnaround, they will notify the requesting party to acknowledge their request, and will continue to follow up regularly until the RFI is satisfied.
HTA Design Partners reach out to the project’s designers, such as the architect and/or interior designer, to share and discuss any visually-noticeable technologies, such as video displays, speakers, controls, cameras, etc. Beyond eliminating misunderstandings that could develop later, such coordination will help the integrator select appropriate speaker sizes / technologies that match architectural lighting, select shading that complements the interior design, provide solutions for hiding video displays (if desired), allow a discussion for flush-mounting certain items such as luxury control interfaces, decide the most appropriate keypad finishes, and more.
HTA Design Partners are proactive in communicating with all trades affected by the home technology systems being designed and installed. Beyond the architect, interior designer, and general contractor, this includes the electrician, HVAC contractor, framer, pool/spa contractor, lighting designer, custom furniture maker, landscape architect, etc. HTA Design Partners share any documentation that will affect them.
HTA Design Partners share their customer service and warranty policies in writing.
HTA Design Partners make it a high priority to complete the project in a timely manner.
HTA Design Partners schedule a hand-off meeting with the homeowners and staff to instruct them how to operate all systems and how to request aftercare service.
HTA Design Partners' interaction with the clients should portray the project’s architect, designers, builder, etc. in a positive light. If there are any project issues, they commit to handling these behind the scenes directly with the trade partner.
HTA Design Partners focus on education and informing the clients of their home technology options. They are committed to listening to the clients’ needs and not turning a design meeting into a sales pitch.
HTA Certified integrators are worthy of hiring due to their proven excellence in technical ability, installation skills, and customer service. Architects, interior designers, and builders refer HTA Certified integrators based on their professionalism, not on any concealed financial relationship. Any monies paid to architects, interior designers, and builders by HTA Design Partners should be transparent to the end user.
